Supporting our Communities:
We're excited, once again, to be helping the communities where we do business. Red Robin will now give 20% of To-Go sales back to your organization when you host a Spirit Night fundraiser. Health and safety are our top priorities, and we are continuing measures to help curb the spread of COVID-19. For that reason, To-Go fundraisers and Gift Card fundraisers will be held in place of Dine-in fundraisers.
DENVER KIDS INC.
Team Members at Red Robin's Home Office in Denver pitch in every year to deliver holiday cheer to Denver-area families through its annual holiday drive to support Denver Kids, Inc., a non-profit organization that helps at-risk students in Denver's inner city. 2020 marked the 23rd consecutive year that Red Robin's Home Office team has "adopted" local families in need of assistance and provided holiday gifts for family members, as well as gift cards from local grocery retailers and toiletries. To date, Red Robin's support of Denver Kids has brightened the holiday season for more than 820 families, representing more than 3,950 people.
Supporting our Team Members:
We’ve always believed in giving back to our Team Members and the communities in which we work and do business. But something quite remarkable happened when our Team Members themselves decided to get involved. In 2006, they established the Red Robin Foundation as a way of sharing the Unbridled Culture of our company with each other, and with the communities where we operate restaurants. The Red Robin Foundation is a 501(c)(3) public charity. The tax-exempt status of the Foundation provides donors the opportunity to be kind to their neighbors and share in our Unbridled Spirit through our Giving Fund and Community Outreach Program.
THE GIVING FUND
To provide assistance to Red Robin Team Members who have a financial emergency due to a catastrophic event or emergency hardship.
WHO DOES THE FUND SUPPORT?
Red Robin Team Members and their immediate family (defined as spouse and children).
Since it was established, the Giving Fund has provided more than $9 million in emergency assistance to Red Robin Team Members since 2006.
DIVERSITY, EQUITY, AND INCLUSION
At Red Robin, we value diversity, equity and inclusion. We have a successful Women's Excellence program, a Company-wide resource group to support and inspire Team Members through development, networking, leadership, and other resources while fueling a culture of opportunity and diversity, and we continue to partner with the Women's Foodservice Forum, which has been instrumental in providing valuable resources and insights to help the advancement of our female leaders. During 2020, we also began holding focus groups on the topics of social and economic inequality. These informal focus groups include Team Members from all levels of the Company led by a key leader trained as a moderator to facilitate a discussion about social and economic inequality and how we as a Company can work together towards building a more equitable and just society. We recently launched an initiative with the assistance of a diversity consultant to identify areas of opportunity for expanded diversity and inclusion practices in our Company and to support the development and execution of a comprehensive long-term diversity, equity, and inclusion strategy for Red Robin.
LEARNING AND DEVELOPMENT
We strive to maintain quality and consistency in each of our restaurants through the training and development of Team Members and the establishment of, and adherence to, high standards relating to Team Member performance, Guest satisfaction, food and beverage preparation, and the maintenance of our restaurants. Each restaurant maintains a group of certified learning coaches, including a head learning coach, who collectively are tasked with preparing new Team Members for success by providing on-the-job training leading up to a final skills certification for their position. Team Members seeking advancement have the opportunity to join our management development program as a Shift Supervisor. We continue to focus on hiring, training, and retaining our Team Members as we believe this is key to maintaining quality and consistency in each of our restaurants. Shift Supervisors complete an in-depth training curriculum that develops their ability to supervise all aspects of shift execution, including, but not limited to, food safety, food production, Team Member coaching, creating memorable moments of connection with our Guests, ensuring Guest satisfaction, and financial aspects of the business. The Shift Supervisor program is an important steppingstone for hourly Team Members who desire a career in restaurant management. New restaurant managers participate in our eight-week Management Foundations training program. This program hones each manager's skills, specifically in two areas: flawless shift execution and effective coaching of Team Members. Through these learning and development practices at the restaurants, the majority of current restaurant management Team Members have been promoted from within.