Supporting our Communities:
We're excited, once again, to be helping the communities where we do business. Red Robin will now give 20% of To-Go sales back to your organization when you host a Spirit Night fundraiser. Health and safety are our top priorities, and we are continuing measures to help curb the spread of COVID-19. For that reason, To-Go fundraisers and Gift Card fundraisers will be held in place of Dine-in fundraisers.
DENVER KIDS INC.
Team Members at Red Robin's Home Office in Denver pitch in every year to deliver holiday cheer to Denver-area families through its annual holiday drive to support Denver Kids, Inc., a non-profit organization that helps at-risk students in Denver's inner city. 2020 marked the 23rd consecutive year that Red Robin's Home Office team has "adopted" local families in need of assistance and provided holiday gifts for family members, as well as gift cards from local grocery retailers and toiletries. To date, Red Robin's support of Denver Kids has brightened the holiday season for more than 820 families, representing more than 3,950 people.
Supporting our Team Members:
We’ve always believed in giving back to our Team Members and the communities in which we work and do business. But something quite remarkable happened when our Team Members themselves decided to get involved. In 2006, they established the Red Robin Foundation as a way of sharing the Unbridled Culture of our company with each other, and with the communities where we operate restaurants. The Red Robin Foundation is a 501(c)(3) public charity. The tax-exempt status of the Foundation provides donors the opportunity to be kind to their neighbors and share in our Unbridled Spirit through our Giving Fund and Community Outreach Program.
THE GIVING FUND
To provide assistance to Red Robin Team Members who have a financial emergency due to a catastrophic event or emergency hardship.
WHO DOES THE FUND SUPPORT?
Red Robin Team Members and their immediate family (defined as spouse and children).
Since it was established, the Giving Fund has provided more than $9 million in emergency assistance to Red Robin Team Members since 2006.
We strive to ensure our Team Members live out and benefit from our core values: Integrity, Fun, Unbridled Hospitality, and High Performance. We believe that when we live out these values, we win together! Winning together is our core objective. We nurture this culture by ensuring that our people are front and center, that they have a clear understanding of what is expected, and that people love working for our brand. We strive to provide our people with a great place to work, opportunities for growth, and competitive compensation for their contributions. Our values employer and motivate our Team Members and create a Company culture that we collectively take pride in every day. We also provide our Team Members the opportunity to grow and develop, we promote health and safety, and we value inclusion, diversity, and engagement. 2022 highlights include:
HEALTH & SAFETY
We operate with the health, safety, and well-being of Red Robin’s Team Members, Guests, and communities in mind. We strive to comply with applicable federal, state and local regulatory requirements for health and safety. Our restaurants are regularly inspected by independent food safety auditors.
DIVERSITY, EQUITY, AND INCLUSION
At Red Robin, our Guests and Team Members reflect the communities we serve and can come as they are. We champion a culture of inclusion, diversity of thought, perspective and experience, all vital ingredients of a winning recipe. We have a successful Women's Excellence program, a Company-wide resource group to support and inspire Team Members through development, networking, leadership, and other resources while fueling a culture of opportunity and diversity. In 2022, we established a 10-member Diversity, Equity, and Inclusion Council to develop a long-term strategy and plan for our Company. This group meets on a recurring basis to assess opportunities for the Company to improve its efforts to create a best-in-class work environment that thrives on inclusion and diversity of thought. This council is comprised of cross-functional leaders and has executive sponsorship. Representatives of the Council meet with our Executive Team and Board of Directors on a periodic basis to provide recommendations and updates on our progress against our evolving DE&I objectives.
LEARNING AND DEVELOPMENT
We strive to maintain quality and consistency in each of our restaurants through the training and development of Team Members and the establishment of, and adherence to, high standards relating to Team Member performance, Guest satisfaction, food and beverage preparation, and the maintenance of our restaurants. Each restaurant maintains a group of certified learning coaches, including a head learning coach, who collectively are tasked with preparing new Team Members for success by providing on-the-job training leading up to a final skills certification for their position. Team Members seeking advancement have the opportunity to join our management development program as a Shift Supervisor. We continue to focus on hiring, training, and retaining our Team Members as we believe this is key to maintaining quality and consistency in each of our restaurants. Shift Supervisors complete an in-depth training curriculum that develops their ability to supervise all aspects of shift execution, including, but not limited to, food safety, food production, Team Member coaching, creating memorable moments of connection with our Guests, ensuring Guest satisfaction, and financial aspects of the business. The Shift Supervisor program is an important steppingstone for hourly Team Members who desire a career in restaurant management. New restaurant managers participate in our eight-week Management Foundations training program. This program hones each manager's skills, specifically in two areas: flawless shift execution and effective coaching of Team Members. Through these learning and development practices at the restaurants, the majority of current restaurant management Team Members have been promoted from within.
TEAM MEMBER ENGAGEMENT
We regularly collect feedback to better understand and improve Team Member experience and identify opportunities to strengthen our culture. In late 2022, we partnered with an outside vendor to launch a new Team Member engagement survey across our enterprise. Launch is set for mid-2023. We plan to use this information to gather insights from our Team Member population and identify opportunities to better meet their needs.
Please see our 2022 annual report on Form 10-K for a full discussion of our approach to human capital management.